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Returns & Refunds

Our "Honest Shot" Guarantee for Natural Pain Cream

The way you use our products has a dramatic impact on the results you'll see. That's why our refund policy for our Natural Pain Cream is simple. If you follow the application instructions inside our box for the prescribed amount of time and don't feel a reduction in your level of pain we'll refund your money. 

To process a return or refund, please use our contact us form to send the following information:

  • First and last name
  • Email address (that you used to order)
  • Order number or proof of purchase

Apparel Return Policy

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week's time!

Wrong size:

If you're unhappy with the size you've received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it's possible that the garment was mislabelled. Let us know and we'll get you sorted out. If you'd like a different size, get in touch with us at hello@thefeelgoodlab.com or go to our contact page and we'll let you know what your next steps are.